Please see the following important message on Covid-19
We are currently experiencing a high call and chat volume as well as an increased return volume. Some carriers may update your return as delivered up to 5 business days before they are actually received by our return center. Rest assured we are processing all returns as quickly as possible and we will automatically notify you via email with any status updates. Please use our self-help resources for quick assistance or check your return status on your account dashboard for more info.