For warranty service, product support, or technical questions about a specific item, you’ll usually want to reach out to the manufacturer directly. Here’s how to find their contact info on Newegg.
Find contact info from the product page
1. Open the item’s product page on Newegg.
Search for the item or open it from your order history.
2. Click the Warranty & Returns tab.
It sits in the row of tabs near the top of the product page, alongside Overview, Specs, and Reviews.
3. Look under Manufacturer Contact Info.
This section typically lists the manufacturer’s product page, website, support phone number, and support website — everything you need to reach them directly.
Or browse our full manufacturer directory
If you don’t have the original product page handy — or you just want to look up a brand — the Contact Manufacturers directory lists every brand Newegg carries with website and phone-number links, organized A–Z.
Marketplace items: If you bought from a third-party Marketplace seller, the right contact for support is usually the seller, not the manufacturer. Click the seller’s name on the product page to message them through Newegg.