Orders take 1-2 business day to process before leaving the warehouse, this includes Marketplace orders. Once your order has been generated tracking information, you will be notified via email.
Steps to check on your order will be different, based on if you have a Newegg account or if you checked out as a guest.
Once logged in to your Newegg account, you will be redirected to the Newegg homepage. To view your account information, please click on your name at the top of the page then order history.
*Note: For information on orders 10+ years old, please contact us for assistance.
After clicking on order history you have a few options such as viewing your current order status, check tracking and more.
1. Find Orders Within: Orders will be displayed based on the time frame you select.
2. Views: This option gives you the ability to view all, open or cancelled orders.
3. View Detail: Click on view Details to view details such as current status of an order, shipping information or contents of your order.
4. Tracking #: Detailed tracking information on an order.
Enter your order number and either your email address or shipping zip code into the available fields under Find Your Order. Then click Find My Order.