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Contacting Customer Service

To contact Newegg Customer Service, please click here. You will be asked to select the topic you are contacting us about. After you make your selections, scroll down the page and you will be provided different contact options (Chat, Text, Phone) to reach Customer Service.

For the fastest service, please try using our self-help tools and knowledge base for quick answers.

Important Information:

To contact us via live chat, please make sure you disable any popup blockers in your internet browser first, or you will not be able to access the chat window.

Updated on March 21, 2019

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