Returns (RMA)

The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.

Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the "Warranty & Returns" tab on the item’s product page.

When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.

In order to return an item you will first need an RMA (Return Merchandise Authorization) number. Based on the type...

Here, you will find a step by step guide on how to return a Newegg item.

To check the return policy for an item, please go to the item’s description page and click the Warranty &...

Most returns can easily be cancelled from your Account Dashboard. You can also edit a return by cancelling an existing...

For defective items, we will provide a return shipping label. Item must be within its Newegg return policy.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in...