Returns (RMA)

After an order is canceled or a return is processed, refunds will be issued back to your original payment method. The exact time frame may be different depending on your bank and payment method.

Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the "Warranty & Returns" tab on the item’s product page.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

Here, you will find a step by step guide on how to return a marketplace item.

The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.