Returns (RMA)

The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.

Most Newegg items can be returned for a refund or replacement directly from your Account Dashboard. What would you like...

To return a consumable item (printer ink, paper, blank CDs,etc.), please contact us by phone, chat or email. Unlike most...

If an item is missing from your order, please follow the steps found here.

If you’d like to refuse a delivery and have the package returned to sender, contact us first so we can...

After an order is canceled or a return is processed, refunds will be issued back to your original payment method. The exact time frame may be different depending on your bank and payment method.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

Every item on Newegg has its return policy listed on its product page, so you can confirm the return window...

Here, you will find a step by step guide on how to return a marketplace item.