Returns (RMA)

In order to return an item you will first need an RMA (Return Merchandise Authorization) number. Based on the type...

When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.

Most returns can easily be cancelled from your Account Dashboard. You can also edit a return by cancelling an existing...

The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.

Once you have set up a return, you can return your product to Newegg via mail or drop it off...

While we do not offer exchanges, we can offer a return for a refund as long as your item is eligible.

To return a consumable item (printer ink, paper, blank CDs,etc.), please contact us by phone, chat or email. Unlike most...

If you're in the Los Angeles area, you can drop off your return at our

If an item is missing from your order, please follow the steps found here.

If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in...