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Returns (RMA)

  • Return policy

    The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.
  • Not eligible for return

    Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the "Warranty & Returns" tab on the item’s product page.
  • Returning an item

    In order to return an item you will first need an RMA (Return Merchandise Authorization) number. Based on the type...
  • Return shipping

    For defective items, we will provide a return shipping label. Item must be within its Newegg return policy.
  • Returning a combo item

    Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.