In order to return an item you will first need an RMA (Return Merchandise Authorization) number. Based on the type of item you purchased, you can find more information below.
If your item is sold and shipped by Newegg you can find more information here on how to return a Newegg item
Marketplace Items are covered by the Marketplace seller’s return policy. You can find more information here on how to return a Marketplace item.
For international customers, please click on the following link to file a return: How to return a Newegg Global item.