• Additional Return Policy Information for Global Sites

    List of Countries with statutory rights for consumers Argentina Australia India Israel New Zealand Philippines Saudi Arabia Singapore South Korea Thailand The United Kingdom   Argentina Statutory Rights under Argentine Consumer Law If you are a Consumer, the limitations specified below in respect of returns will not apply to you….

  • Tax exemption guidelines

    Thanks you for your interest in submitting your Tax Exemption Certificate. Please read the below carefully before applying for tax exemption. To ensure that our Tax Exemption Team can provide you with a quick turnaround time on your submission, we highly encourage you to use the Tax Exemption Submission Tool…

  • Auto Refresher – IP Ban

    Newegg is working hard to make sure popular products only go to real customers. To make sure all customers have the ability to purchase products when available, we are employing bot protection against scalpers, resellers, and others who use software to get an unfair advantage to purchase. Therefore any usage…

  • Shipping claim status

    Once a shipping claim is reported it will go through the following process. The total processing time when reporting a shipping issue from Step 1 to Step 3 can be 2 – 5 business days. See below for more info.

  • Add or remove a payment method

    To add, edit or remove a payment method go to your account by signing in. Within your account settings, click on Payment Options under Manage Account. To add a new credit card click “+ Add New Credit Card“. If you already have one on file, you can add an additional…

  • Why can’t I cancel my international order?

    If you can’t cancel your order and don’t see that option available, then the order is now past or in the packaging stage. However you do have a few options.

  • Why can’t I cancel my order?

    If you can’t cancel your order and don’t see that option available, then the order is now past or in the packaging stage. However you do have a few options.

  • Text Notifications

    After signing up for mobile text alerts, we’ll send you text notifications regarding deals or shipping updates you want sent to your phone.

  • Cookies Policy

    Index: About this Cookies Policy What are cookies? What cookies does Newegg use? Other tracking technologies “Do Not Track Signals” or similar mechanisms Consent Manage cookies Cookies policy does not cover third party websites Changes to the cookies policy Last update About this cookies policy This cookies policy applies to…

  • Privacy Policy Newegg

    Index: Who are we? About this Privacy Policy Country specific provisions What personal data do we collect? Why do we use your personal data? Cookies and similar technologies Who do we share your personal data with and why? Collection and use of non-personal information How do we protect your personal…