• Windows 10 OEM install issues

    If you have purchased a Windows 10 OEM software as shown in the example below and you are having trouble getting your product key to work, it may be due to a simple missed step. This type of windows OEM software requires a clean install, which means it is intended…

  • Terms and Conditions (Australia)

    These terms and conditions (these “Terms”) govern your use of any website or mobile application owned or operated by Newegg, its subsidiaries and affiliates, including Newegg websites around the world (collectively, the “Site”) where these Terms appear or are linked. These Terms are subject to change by Newegg, in its…

  • What type of plug does this item have?

    The majority of products sold on our site are manufactured to US/Canadian specifications and designed for use in the US/Canada markets. They will have the standard plugs used in US/Canada. Please be advised that we do not provide plug adapters. If you are purchasing an item from our Newegg Global…

  • Newegg Student Discount

    Unlock extra savings with Newegg’s Student Discount program, offering exclusive deals on tech for school, gaming, and everyday use! How it Works Use a valid .edu email address at checkout to qualify. Access the Newegg Student Store to browse items that qualify. Items will display the badge “Student Discount Available”…

  • Login & account access

    If you forgot your password we can send a verification code to your email.

  • Product Warranties

    An item’s return policy and warranty information can be found on the item page under the Warranty & Returns tab. The return policy and warranty begin from the date of invoice.

  • Return policy

    The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.