Returns (RMA)

Refunds take about 3-5 business days to complete after an order is canceled or a return is processed, although the exact time frame may be different depending on your bank and payment method.

Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the "Warranty & Returns" tab on the item’s product page.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

For defective or unopened items, we will provide a return shipping label. Item must be within its Newegg return policy.

Here, you will find a step by step guide on how to return a Newegg item.

After we receive your return, we will need to inspect and process the contents. Our processing time can be found...

Please make sure that the products you are returning are placed in their original product packaging/retail box with all accessories, with all retail/product packaging (original Styrofoam, inner boxes, fasteners, etc).

Returns for refund may be subject to a restocking fee. Read more about Refunds, Partial Refunds and Restocking Fees here.

To check the return policy for an item, please go to the item’s description page and click the Warranty &...

Returning a laptop, tablet or PC is the same as returning any other item: Request an RMA number. Pack everything...