Returns (RMA)

To check the status of a return: If you have a Newegg account, click here to log in to your...

After an order is canceled or a return is processed, refunds will be issued back to your original payment method. The exact time frame may be different depending on your bank and payment method.

Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the "Warranty & Returns" tab on the item’s product page.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

For defective items, we will provide a return shipping label. Item must be within its Newegg return policy.

Here, you will find a step by step guide on how to return a Newegg item.

After we receive your item, the return processing time generally takes 2-3 business days. We will email you when we...

Please make sure that the products you are returning are placed in their original product packaging/retail box with all accessories, with all retail/product packaging (original Styrofoam, inner boxes, fasteners, etc).

Newegg does not charge any restocking fees for returns regardless of the reason for return. Read more about Refunds, Partial...

To check the return policy for an item, please go to the item’s description page and click the Warranty &...