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Return processing time


Due to recent carrier restrictions and delays, some return tracking information may show as delivered to our returns center but may take up to 72 hours to be marked as received by our returns team. Once the return is processed as received, an email notification will be automatically sent to provide an update.

After we receive your return, we will need to inspect and process the contents. Our processing time can be found below:

Item Processing time

  • laptops/notebooks
  • tablets
  • PCs
  • Software
  • cell phone
3-5 business days
Important Information:

We will email you when we receive your return and again when your return is processed.

Updated on June 4, 2020

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