• Newegg International Shipping Service

    If your tracking number starts with the letters NISP, this means your order was shipped out by our Newegg International Shipping Program or NISP

  • What type of plug does this item have?

    The majority of products sold on our site are manufactured to US/Canadian specifications and designed for use in the US/Canada markets. They will have the standard plugs used in US/Canada. Please be advised that we do not provide plug adapters. If you are purchasing an item from our Newegg Global…

  • Checking the status of an order on the Newegg Global app

    Orders take 1-2 business day to process before leaving the warehouse, this includes Marketplace orders. You will be notified via email once your order has been created as well as once your order has shipped. This tutorial will guide you through the process of how to check the status of an…

  • Problems logging in

    If you forgot your password we can send a verification code to your email.

  • Large item delivery

    Large Item Delivery is the shipping method we use for large items, such as TVs and appliances. Delivery time frames vary depending on the item and shipping location.

  • Bitcoin

    Bitcoin is an experimental, decentralized (not controlled by any organization or government) digital currency and peer-to-peer payment network that is powered by its users and can be used on Newegg.com and Newegg.ca.

  • Product Warranties

    An item’s return policy and warranty information can be found on the item page under the Warranty & Returns tab. The return policy and warranty begin from the date of invoice.