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Large item delivery

Large Item Delivery is the shipping method we use for large items, such as TVs and appliances.

  • Delivery within 3-5 business days for most items.
  • Delivery within 7-10 business days for major appliances.
  • Delivery within 13 business days for rural locations.
  • Not available for Alaska, Hawaii, Puerto Rico or APO/FPO/DPO.
  • Adult signature is required.
Options Details
Front Door The driver will bring the item to your front door. They will not unpack the item.
White Glove The driver will bring the item into the room of your choice, unpack it and dispose of any packaging you do not want (this is not always recommended, in case you need to return the item).
Important Information:

Shipping time does not start counting until after your order ships out. All orders take 1-2 business days to process before shipping out.

FULL INSTRUCTIONS:

Please inspect your package right way (open shipping/retail boxes to inspect their contents, plug in the TV), before signing for the delivery. Do not assume the item is undamaged because the packaging does not show signs of damage. Do not sign for or accept delivery of any packages that are visibly damaged without first inspecting their contents. If the delivery person refuses to allow you to inspect the merchandise, ask him or her to wait while you contact their office or customer service department. The direct phone number for the shipping company is included in shipping notification email. If the merchandise appears to be damaged, please refuse delivery of the item and notify our customer service department immediately by clicking here.

In the event you have signed for a shipment and you subsequently find there to be damage that was concealed by the packaging, do not throw away the packing materials or cartons or there will be no basis for a claim to file on your behalf. Concealed damage is damage that occurred either at the factory or during shipment that is not obvious without removing the packaging. If you discover concealed damage, stop unwrapping or un-packaging the shipment and contact Newegg immediately.

Updated on October 5, 2018

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