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Refusing delivery (return to sender)

If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in a timely manner.

  • Refused shipments are treated as a regular return (2-5 business days to process upon arrival).
  • International packages: DO NOT refuse the shipment. Please contact Newegg Customer Service for assistance.

Important Information:

Shipping time does not start counting until after your order ships out. All orders take 1 business day to process before shipping out.

Updated on February 4, 2020

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