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Refusing delivery (return to sender)

If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in a timely manner.

  • Refused shipments are treated as a regular return (2-5 business days to process upon arrival).
  • Not all shipments can be refused. Please check with us for options before refusing delivery.
Important Information:

Shipping time does not start counting until after your order ships out. All orders take 1-2 business days to process before shipping out.

Updated on June 7, 2018

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