1. Self-Help Home
  2. Returns (RMA)
  3. Refusing delivery (return to sender)

Refusing delivery (return to sender)

If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in a timely manner.

  • Refused shipments are treated as a regular return (2-5 business days to process upon arrival).
  • Not all shipments can be refused. Please check with us for options before refusing delivery.

Important Information:

Shipping time does not start counting until after your order ships out. All orders take 1 business day to process before shipping out.

Updated on May 14, 2019

Related Articles