Canceling an order is permanent and cannot be undone. You would have to place a new order. Important: After a refund is issued, the exact time frame may be different depending on your bank and payment method.

We don’t take orders by fax, chat, email or mail. You can place your order online or by calling Customer Service. Please note that phone orders are not available for guest accounts.

If your order has been placed on hold due to a payment decline, you can resubmit your order quickly and easily either through your order history or through the “Payment Authorization Failed” email. To resubmit your payment through your account, please do the following: Log in to your account then…

If you don’t see your order in your order history after it’s placed, please wait at least 15 minutes to see if it comes up.

Please see here for help on how to resolve any shopping cart issues.

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Super Eggsaver is a low-cost 4-7 business day shipping method for eligible items. Shipping time does not start counting until after your order ships out. All orders take 1-2 business days to process before shipping out. Not available for Alaska, Hawaii, Puerto Rico, or APO/FPO/DPO addresses. Not available for all…

We ship to APO/FPO/DPO military addresses around the world using USPS. Delivery can take up to 10-15 business days. Packages will not be trackable.

This article will guide you through the process of how to check the status of an order on Newegg.com order.

Orders take 1-2 business days to process before shipment, this includes Marketplace orders.