Here you can find information on all the types of fees that may be applied to an order.

If you are a resident of California and would like to designate an authorized agent to make a request to exercise your rights under the California Consumer Protection Act on your behalf, then please complete this form in its entirety and submit this form to Newegg at Privacy@Newegg.com or by…

If you see the following message upon attempting to login or if your account has been suspended, don’t worry this can easily be resolved. How to resolve a suspended account To request assistance with a suspended account, click on the following link. You will be taken to a web form…

If you are having trouble with the Android app, you can find some information here that can help you fix the issue. Clear the app cache Clearing the cache is perhaps the most important and useful way to fix apps that are not working. From within your phone settings, select “Apps…

World EggSaver is a shipping method available for all of our Newegg Global customers. In your shopping cart you will see two versions of the World EggSaver. World EggSaver Standard Estimated delivery time is 3-5 business days after your package has been picked up by the carrier. Claim filing time…

If you have purchased a Windows 10 OEM software as shown in the example below and you are having trouble getting your product key to work, it may be due to a simple missed step. This type of windows OEM software requires a clean install, which means it is intended…

Most returns can easily be canceled from within your Account Dashboard. You can also edit a return by canceling an existing return and creating a new one. Cancel a return Within your Return Status/History, locate the return then select Cancel Return. Editing a return First, cancel your existing return by…

Credit/Debit Card We accept Visa, MasterCard, American Express from the following countries/regions: Argentina** Australia Bahrain Hong Kong India Israel Japan Kuwait Mexico New Zealand Oman Philippines Qatar Saudi Arabia Singapore South Korea Thailand United Arab Emirates United Kingdom **American Express not accepted in Argentina Note: The credit card must be…

These terms and conditions (these “Terms”) govern your use of any website or mobile application owned or operated by Newegg, its subsidiaries and affiliates, including Newegg websites around the world (collectively, the “Site”) where these Terms appear or are linked. These Terms are subject to change by Newegg, in its…