To ship to a PO Box, select Super Eggsaver (4-7 business days) as your delivery method, and write the PO Box in the first line of your shipping address during checkout. Restrictions Orders must meet the following size requirements: Maximum weight: 70 lbs The following order types are ineligible for…

If your item shows it was delivered but you did not receive it, please contact us by the times listed here based off of the order/shipping type.

Newegg does not charge any restocking fees for returns regardless of the reason for return.

After we receive your item, the return processing time generally takes 2 business days. We will email you when we receive your return and again when your return is processed.  

Used items are items that have been opened and/or used. If an item is used, it will be clearly labeled on the item’s description page using one of the following conditions. Condition Details Used – Like New Has been opened, possibly used. Perfect factory condition. No signs of cosmetic or…

Newegg advertises current Manufacturer rebates on our website. Eligible items will display any available mail-in rebates.

To purchase and send a Newegg Gift Card via email, click on this link. All you need is a Newegg.com account. For balance info click here. Newegg.com gift cards cannot be used to purchase other gift cards. Gift cards will be emailed within 1 business day but are generally received…

In order to return an item you will first need an RMA (Return Merchandise Authorization) number. Based on the type of item you purchased, you can find more information below. Newegg returns: If your item is sold and shipped by Newegg you can find more information here on how to…

Please make sure that the products you are returning are placed in their original product packaging/retail box with all accessories, with all retail/product packaging (original Styrofoam, inner boxes, fasteners, etc).

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