Ordering

  • Order Status & History

    This article will guide you through the process of how to check the status of an order on Newegg.com order.
  • Order processing time

    Orders take 1-2 business days to process before shipment, this includes Marketplace orders.
  • Editing an order

    After an order has been created, the order cannot be edited. In some rare cases you may be allowed to edit the order if there is a mistake on your address or credit card, this will depend on your payment method.
  • Order verification

    Order verification (also known as address verification) is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge.
  • Canceling an order

    Most orders can be cancelled within a certain time frame. Once cancelled, item and pricing is not reserved.
  • Un-canceling an order

    Canceling an order is permanent and cannot be undone. You would have to place a new order. Important: After a...
  • Quantity limit

    Popular items and items with limited quantity have a cap on how many you can buy within 48 hours.