Shopping cart problems
Please see here for help on how to resolve any shopping cart issues.
Ordering an out-of-stock item
If an item is out of stock and there is no backorder option, click the Auto-Notify button, and we will...
Popular items and items with limited quantity have a cap on how many you can buy within 48 hours.
Free gift item
Some items offer a free gift with purchase. Free gifts are generally split into a separate order.
Rush processing gives your order priority ahead of regular orders, giving it a better chance of shipping out the same business day.
We do not take purchase orders on Newegg.com but you can check Neweggbusiness.com if you are apart of a business, government, or educational entity that is interested in using purchase orders.
If an item is out of stock but we expect that it will be back in stock, we may offer the option to place a back order for the item.
Ordering by phone, fax, email or mail
We don’t take orders by phone, fax, chat, email or mail. The only way to place an order is to...
Testing or assembling an order
We do not test or assemble orders except for some specially marked items that allow you to configure a gaming desktop.
Newegg Subscription Program
Newegg offers free shipping plus a discounted price for each Month to Month or Commitment subscription order.