Here, you will find a step by step guide on how to return a marketplace item.

Original Equipment Manufacturer (OEM) items are brand new, but meant for experienced users and system builders. Normally OEM items come in a plain box or plastic bag (“bare card” or “bare drive” packaging).

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

Order verification (also known as address verification) is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge.

Rush processing gives your order priority ahead of regular orders, giving it a better chance of shipping out the same business day.

Here, you will find a step by step guide on how to track your package.

This article will help answer frequently asked questions about SquareTrade warranties

For product specifications and details, you can check the product page under the Specifications tab. If we do not have the info you need you can contact the manufacturer directly for more thorough and up-to-date info.

We do not test or assemble orders except for some specially marked items that allow you to configure a gaming desktop.

There may be several reasons why you might get a promo code error such as; the promo code has expired, etc. One way to resolve this is to subscribe to the Newegg newsletter since the majority of our promo codes are sent via email.