Returning a laptop, tablet or computer Returning a laptop, tablet or PC is the same as returning any other item: Request an RMA number. Pack everything...
Cross-shipping We currently don’t offer cross-shipping. Returns must be received and inspected before we ship a replacement. Important: If you need...
Why does my return package show delivered but my RMA status doesn’t show as received? Due to an increase of returns at this time of year, it may take our returns warehouse up to 5...
Dead pixel return policy We want you to be 100% satisfied with your purchase. So, Newegg will accept returns for monitor, TV’s, and display...
How to return a Marketplace item Here, you will find a step by step guide on how to return a marketplace item.
Rejected return When returning your product, here are a few things to keep in mind. Products that are received by Newegg in...
Issues printing a return label **Not applicable for international returns. US and Canada only** If you receive return label and are unable to print it...
30-day hassle-free returns We here at Newegg want you to be 100% satisfied with your purchase; to help ensure this, we offer 30...
Extended Holiday Return Policy Shopping during the holidays can be stressful. That’s why we’re offering the Extended Holiday Return Policy and the Extended Holiday...
Open box returns For products labeled as “Open Box”, Newegg accepts all returns within the product’s eligible return period. This applies to all...