We’re sorry your experience did not meet expectations. Your feedback is important to us and helps us improve our products and services. If you would like to share your concerns or need additional assistance, please contact us and a member of our team will be happy to assist you.
Support Hours (PT)
|
Phone Support Call us: 800-390-1119 Mon – Fri: 6:30 AM – 5:30 PM PST Sat – Sun: Closed |
Live Chat Chat with us: Start a Live Chat Every day: 6:00 AM – 5:00 PM PST |
If you need further assistance or would like to file a formal complaint, please submit the form below.
1. Click the complaint form button below.
You’ll be taken to a short form asking about your order and experience. Have your order number ready if applicable.
2. Describe your experience in detail.
The more context you provide, the better we can help. Include relevant dates, product names, and what resolution you’re looking for.
3. Select your preferred callback time.
Choose a time window that works best for you. All times are in Pacific Time (PT).
4. Follow-Up Requests
If you requested a follow-up, a Newegg representative will contact you using your preferred contact method to review your inquiry.