Newegg Knowledge Base

Newegg Knowledge Base

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Track An Order
To check order status or track an shipped package
Locate Invoice
To find invoice for your previous purchases
Return An Item
To submit an return authorization on eligible items
Check Return Status
To see when you will be expecting your funds back or replacement to be sent
Find Rebates
To find rebate forms or instant rebate deals
Return Policy
To see the return policies Newegg offers

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Help Topics

  • Ordering

    • Order Status & History
    • Order processing time
    • Editing an order
  • Returns (RMA)

    • Returning an item
    • Restocking Fees, Return Shipping Fees, Full Refunds, and Partial Refunds
    • Editing or canceling a return
  • Newegg Global

    • Checking the status of an order on the Newegg Global app
    • How to return a Newegg Global item
    • World EggSaver
  • Products

    • Product specifications and details
    • Product disclaimers
    • SquareTrade FAQ: Questions & Answers
  • Shipping

    • U.S. Shipping Policy
    • Report a shipping problem
    • How to track a package
  • Pricing/Promos

    • Different price than advertised
    • Using a promo code
    • Price Match Guarantee
  • Payment

    • QuadPay
    • Resolving a declined payment
    • U.S. Payment Methods
  • Website

    • How to place an order
    • Newegg.com website security
    • Time sync error
  • Account

    • Report Suspicious Activity
    • Problems logging in
    • Changing your password
  • Will Call

    • Will Call hours and locations
    • Will Call cutoff time
    • Paying for a Will Call order

Most Popular Topics

  • Report a shipping problem
  • Shipping claim status
  • Order Status & History
  • Order processing time
  • Ordering out-of-stock item
  • QuadPay
  • Return policy
  • Return processing time
  • U.S. Shipping Policy
  • Canceling an order
  • International Shipping

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