When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.
When an item is returned; the time needed to inspect and process your return depends on the kind of item, and testing required.
Every Newegg item has a specific return period where an item may be eligible for a replacement or a refund. To check an item’s return period, please refer to the ''Warranty & Returns'' tab on the item’s product page.
Returns may be subject to a restocking fee. For more information on Refunds, Partial Refunds and Restocking Fees click inside.
An item's return policy can be found on the item page under the Warranty & Returns tab. The return policy and warranty begin from the date of invoice.
An item's return policy and warranty information can be found on the item page under the Warranty & Returns tab. The return policy and warranty begin from the date of invoice.
Refunds generally take 3-5 business days to process back to the original method of payment. A check Is mailed to the billing address on your account if the original payment method is no longer available.
We do not offer exchanges for a different item but you can return your item for a refund as long as it's eligible.