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Returns (RMA)

You can check the status of a return through your account or by contacting us for assistance.

Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

This video explains how to easily create a return for an item. offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.

Here, you will find a step by step guide on how to return a Newegg item.

Returning a laptop, tablet, or PC is the same as returning any other item except that the return processing time is 7-10 business days.

In order to return a consumable item (printer ink, paper, blank CDs, etc.), the item must be unopened. You can contact our Newegg Customer Service center, and an agent will be glad to set up a return for your unopened item.