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Refurbished items are items that were returned, tested and restored to manufacturer specifications. Here are some examples.

As a Better Business Bureau A+ member Service Net provides Service Express as a benefit to all Newegg Customers.

For product specifications and details, you can check the product page under the Specifications tab. If we do not have the info you need you can contact the manufacturer directly for more thorough and up-to-date info.

For questions regarding the memory allocation on NVIDIA's GeForce GTX 970 video cards. Click inside for an official statement from NVIDIA on this topic.

Opened and/or used items will be clearly labeled on the item's description page. When an item is labeled as used, it must meet certain conditions.

If eligible, Newegg provides EggXperts with free products that have been submitted to the program by participating vendors. EggXperts review the products they receive and post their reviews in the EggXpert Review Program.

Downloadable software #tools# With downloadable software, you don't need to wait for shipping. In general, you will receive a download link and security code within 1-3 hours (up to 1-2 business days if your order requires additional verification to

The California Transparency in Supply Chains Act gives you the information about the companies you choose to support and continue doing business with. Newegg is dedicated to conducting business in a lawful and ethical manner.

Customized systems require adequate time for assembly as well as testing to ensure the components are functioning properly. Assembly time varies depending on the system.

If at any time you want us to carry an item, please send us an email using the link provided on this page, and we'll work on your request.