Click A Button Below For Immediate Self-help:
Search Filters Applied

Categories:
Ordering

How to check the status of an order #tools# Orders take 1-2 business days to process before leaving the warehouse, while Marketplace items may take 1-3 business days. Once your order has been generated tracking information, you will be notified via

Order processing time #tools# Orders take 1-2 business days to process before leaving the warehouse, while Marketplace items may take 1-3 business days. Once your order has been generated tracking information, you will be notified via email. If an

Rush Processing #tools# Rush Processing expedites the fulfillment of your order so it can be packed, shipped and on the road the same business day it is placed. For Rush Processing to be effective, your order must be submitted and charged before...

Order verification #tools# Order verification (also known as address verification) is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge. Our verification team will contact your

Why did I receive an old order confirmation email? #tools# You may have received a confirmation email from an earlier order that you placed some time ago. This was a technical error. This was a duplicated or delayed email from an earlier...

Checking the status of an order #tools# Please click here to check the status of your order. We will also email you automatically when your order is charged and again when it ships. #helpful#

Editing an order #tools# Once an order is placed, it can no longer be edited. If you need to add, change or remove something, we recommend canceling the order and placing a new one. Important Information: If there is a mistake on your address or

You can cancel most orders before they ship by using the online order tracking tool or by logging in to your Newegg.com account.

Un-canceling an order #tools# Canceling an order is permanent and cannot be undone. You would have to place a new order. Important Information: If you cancel an order after your payment method is charged, you will receive a refund within 3-5...