When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.
Return processing time #tools# After we receive your return, we will need to inspect and process the contents. How long this takes depends on the kind of item being returned and the testing required. Item Processing time Standard 2-5 business days
Returning a combo item #tools# Returning a combo item for replacement is the same as returning any other item. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. For
Easy Returns Video #tools# If you’re having trouble viewing the video, please check to ensure you are using the most updated version of the internet browser. #helpful#
Newegg.com offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.
Packaging returns #tools# Please make sure that the products you are returning are placed in their original retail box with all accessories, with all retail packaging (original Styrofoam, inner boxes, fasteners, etc.). Some Open Box and Recertified
How to return a Newegg item #tools# This tutorial will guide you through the process of how to return a Newegg item on Newegg.com. First, you may request an RMA number online by scrolling to the bottom of the website and selecting the Return an Item
Not eligible for return #tools# If you are unable to create a return using our website’s online return system, it may be due to one of the following reasons. Item is past the return period Your item is past the eligible return period. To check an
Restocking fees #tools# Returns for refund may be subject to a restocking fee. Read more about Refunds, Partial Refunds and Restocking Fees here. #helpful#
Finding an item's return policy #tools# To check the return policy for an item, please go to the item's description page, click the Warranty & Returns tab. To view our complete return policy, please click here. #helpful#