Please note that when using BitPay as your payment method, once you have clicked the “Pay with BitPay” button, you will have only 15 minutes to complete your payment. If you are unable to complete your payment, you will have two options: You can try again later to place a new order or you can change your payment method later from Order History in My Account.
All orders fully paid by BitPay are final and cannot be returned for BitPay or hard currency. All returns will be made in the form of a Newegg Gift Card. All returns follow our return policy.
Newegg does not accept BitPay for the following types of purchases*:
- Will Call orders
- Newegg Gift Cards
- Marketplace items
- Subscription orders
- Return shipping labels
*Newegg does not accept BitPay or any cryptocurrency for bank-issued gift cards.
To learn more about Bitcoin, please click here.