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Gift Card Terms & Conditions

Newegg offers four different types of gift cards: “Newegg Gift Cards, Promotional Gift Cards, Store Credit Gift Cards and Customer Care Gift Cards. Please see below for the terms and conditions that apply to each one.”

Terms and Conditions for Gift Cards

A “Gift Card” is a gift card, whether in the form of a virtual e-card or an actual physical gift card, purchased from Newegg Inc. (“Newegg”) in a dollar denomination ranging from US $10.00 to US $2,500.00. The term “Gift Card” does not include “Promotional Gift Card”, “Store Credit Gift Card” or “Customer Care Gift Card”.

The following forms of payment are accepted for Gift Cards: Visa, MasterCard, American Express and Discover.

A Gift Card can be redeemed only through www.newegg.com (the “Website”) and may only be used toward the purchase of merchandise or services offered for sale in the country for which the Gift Card is issued. To redeem a Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Gift Card to make a purchase at a website and your purchase does not exhaust the credit balance on your Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Gift Card to make a purchase at a website which exceeds the credit balance on your Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Gift cards cannot be returned for a cash refund (except to the extent required by law).

Gift Cards do not expire.

No Dormancy Fee: Newegg will not assess a service fee or dormancy fee with respect to a Gift Card.

A Gift Card cannot be used toward the purchase of a new Gift Card.

Additional credit cannot be added to a Credit Gift Card after it has been issued by Newegg.

Lost or stolen Gift Cards are replaced (to the extent of remaining balance) only with valid proof of purchase.

No Gift Card is redeemable for cash except as otherwise provided by law.

A Gift Card is not a credit card or debit card.

A holder of a Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.com/shop/gcBalance and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions for Gift Cards, Newegg’s standard Policy and Agreement applies to Gift Cards. All provisions of these Terms & Conditions are enforced except where prohibited by law.

Terms and Conditions for Promotional Gift Cards

A “Promotional Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, given away by Newegg Inc. (“Newegg”) as part of an awards, loyalty or promotional program without any money or other thing of value being paid in exchange for the gift card. The term “Promotional Gift Card” does not include “Gift Card”, “Store Credit Gift Card” or “Customer Care Gift Card”.

A PROMOTIONAL GIFT CARD OFFERED WHEN YOU PURCHASE A PRODUCT WILL BE ISSUED TO YOU 4 DAYS AFTER YOU ARE INVOICED FOR YOUR PURCHASE.

A Promotional Gift Card can be redeemed only through www.newegg.com (the “Website”) and may only be used toward the purchase of merchandise or services offered for sale in the country for which the Gift Card is issued. To redeem a Promotional Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Promotional Gift Card to make a purchase at a website and your purchase does not exhaust the credit balance on your Promotional Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Promotional Gift Card to make a purchase at a website which exceeds the credit balance on your Promotional Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Promotional Gift Cards are not redeemable for cash.

Newegg is under no obligation to restore lost or stolen Promotional Gift Cards.

A Promotional Gift Card cannot be used toward the purchase of a Newegg Gift Card.

Additional credit cannot be added to a Promotional Gift Card after it has been issued by Newegg.

A PROMOTIONAL GIFT CARD EXPIRES ONE (1) YEAR AFTER IT IS ISSUED, UNLESS OTHERWISE SPECIFIED.

If you receive a Promotional Gift Card in connection with your purchase of an item, your Promotional Gift Card will be voided if you subsequently return that item to Newegg for a refund.

Please note: Newegg reserves the right to block the customer account of any customer who repeatedly seeks to return an item (for which a Promotional Gift Card was issued when the item was purchased), for a refund after first using that Promotional Gift Card toward the purchase of a different item.

A Promotional Gift Card may not be resold, and Newegg reserves the right to void any Promotional Gift Card it believes has been resold.

A holder of a Promotional Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.com/shop/gcBalance and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions for Promotional Gift Cards, Newegg’s standard Policy and Agreement applies to Promotional Gift Cards. All provisions of these Terms & Conditions are enforced except where prohibited by law.

Terms and Conditions for Store Credit Gift Cards

A “Store Credit Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, issued by Newegg Inc. (“Newegg”) which is entitled “Store Credit Gift Card.”. The term “Store Credit Gift Card” does not include “Gift Card”, “Promotional Gift Card” or “Customer Care Gift Card”.

A Store Credit Gift Card can be redeemed only through www.newegg.com (the “Website”) and may only be used toward the purchase of merchandise or services offered for sale in the country for which the Gift Card is issued. To redeem a Store Credit Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Store Credit Gift Card to make a purchase at a website and your purchase does not exhaust the credit balance on your Store Credit Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Store Credit Gift Card to make a purchase at a website which exceeds the credit balance on your Store Credit Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Store Credit Gift Cards are not redeemable for cash except as otherwise provided by law.

Newegg is under no obligation to restore lost or stolen Store Credit Gift Cards.

A Store Credit Gift Card cannot be used toward the purchase of a Newegg Gift Card.

Additional credit cannot be added to a Store Credit Gift Card after it has been issued by Newegg.

A Store Credit Gift Card does not expire.

A Store Credit Gift Card is not a credit card or debit card.

A Store Credit Gift Card may not be resold. Newegg reserves the right to void any Store Credit Gift Card it believes has been resold.

A holder of a Store Credit Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.com/shop/gcBalance and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions for Store Credit Gift Cards, Newegg’s standard Policy and Agreement applies to Store Credit Gift Cards. All provisions of these Terms & Conditions are enforced except where prohibited by law.

Terms and Conditions for Customer Care Gift Cards

A “Customer Care Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, issued by Newegg Inc. (“Newegg”) and which is entitled “Customer Care Gift Card”. The term “Customer Care Gift Card” does not include “Gift Card”, “Promotional Gift Card” or “Store Credit Gift Card”.

A Customer Care Gift Card can be redeemed only through www.newegg.com (the “Website”) and may only be used toward the purchase of merchandise or services offered for sale in the country for which the Gift Card is issued. To redeem a Customer Care Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Customer Care Gift Card to make a purchase at a website and your purchase does not exhaust the credit balance on your Customer Care Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Customer Care Gift Card to make a purchase at a website which exceeds the credit balance on your Customer Care Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Customer Care Gift Cards are not redeemable for cash.

Newegg is under no obligation to restore lost or stolen Customer Care Gift Cards.

A Customer Care Gift Card cannot be used toward the purchase of a Newegg Gift Card.

Additional credit cannot be added to a Customer Care Gift Card after it has been issued by Newegg.

A CUSTOMER CARE GIFT CARD EXPIRES ONE YEAR AFTER IT IS ISSUED.

If you receive a Customer Care Gift Card in connection with your purchase of an item, your Customer Care Gift Card will be voided if you subsequently return that item to Newegg for a refund.

Customer Care Gift Card is not a credit card or debit card.

A Customer Care Gift Card may not be resold. Newegg reserves the right to void any Customer Care Gift Card it believes has been resold.

A holder of a Customer Care Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.com/shop/gcBalance and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions for Customer Care Gift Cards, Newegg’s standard Policy and Agreement applies to Customer Care Gift Cards. All provisions of these Terms & Conditions are enforced except where prohibited by law.

Updated on January 11, 2023

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