Refurbished items are items that were returned, tested, and restored to manufacturer specifications. Here are some examples: Items returned due to defect and restored to manufacturer specifications. Items returned for reasons other than defect. Items that were never used, but the factory seal was opened. Items returned because their box…

Popular items and items with limited quantity have a cap on how many you can buy within 48 hours.

If an item says that it “must be purchased with hardware,” it means you will need to add a non-software item (of your choice) to your order. The choice of hardware item is entirely up to you. There are no price or category requirements.

EggPoints are earned when you purchase certain, eligible items and can be redeemed in your shopping cart for an instant discount on your order.

You can find more information on the topic of, “different price than advertised” on this page.

To check the price, shipping cost, or availability of an item, just add it to your shopping cart, and update your zip/postal code. Shipping and taxes will be calculated automatically. If the price or availability of an item changes, you will see the change the next time you reload your…

If an item is out of stock but we expect that it will be back in stock, we may offer the option to place a back order for the item.

We occasionally allow pre-orders for an item before it gets released. Just look for the Pre-Order button where you normally see Add To Cart. The item’s release date will be listed on the item’s page. Pre-orders usually ship on the release date (if we have inventory). You will not be…

Most orders can be cancelled within a certain time frame. Once cancelled, item and pricing is not reserved.

Canceling an order is permanent and cannot be undone. You would have to place a new order. Important: After a refund is issued, the exact time frame may be different depending on your bank and payment method.