The Overall Return Guidelines apply for items sold and shipped by Newegg. All returns require a RMA (Return Merchandise Authorization). All RMAs must be approved by Newegg.

You can view the full SquareTrade terms and conditions by clicking here

Most of our products have a Price Match Guarantee badge on their product page. If you find an eligible item advertised at a lower price by an eligible retailer within 14 days of purchase, we will match it. Subject to verification.

UPS and USPS offer convenient, easy-to-use online delivery managers that give you the ability to track and manage your packages online as well as request shipping and delivery changes.

After an order has been created, the order cannot be edited. In some rare cases you may be allowed to edit the order if there is a mistake on your address or credit card, this will depend on your payment method.

Certain products you purchase may have important disclaimers. Please click inside for a list of products with disclaimers.

We do not take purchase orders on Newegg.com but you can check Neweggbusiness.com if you are apart of a business, government, or educational entity that is interested in using purchase orders.

Here, you will find a step by step guide on how to return a marketplace item.

Original Equipment Manufacturer (OEM) items are brand new, but meant for experienced users and system builders. Normally OEM items come in a plain box or plastic bag (“bare card” or “bare drive” packaging).