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Promotion Code Errors

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If you receive an error message when you try to apply a promo code to your order, it may be due to one of several reasons:

  • You are not eligible to use the promo code. Most promo codes require you to be subscribed to our newsletter for a minimum of 24 hours, while others are uniquely restricted to individual customers and cannot be shared.

  • The promo code has expired.

  • The promo code is not valid for the item being purchased.

  • We have exhausted the funding for the promotion. Promo codes typically end on the expiration date listed or when the inventory or funding reserved for the promotion have been exhausted, whichever comes first.

The majority of our promo codes are sent via email to our newsletter subscribers or to certain registered users only (students, Premier members, etc.). If you were not sent the promo code you are trying to use, you may be ineligible to redeem it. To subscribe to the Newegg newsletter, please click here.

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