Help Topics

• Contact

  • Contacting a Marketplace seller
  • Contacting the manufacturer
  • Call Customer Service

• Report a Security Issue

  • Vulnerability Reporting

• Ordering

  • Order Status & History
  • Order processing time
  • Editing an order

• Returns (RMA)

  • Returning an item
  • Restocking Fees, Return Shipping Fees, Full Refunds, and Partial Refunds
  • Editing or canceling a return

• Newegg Global

  • Checking the status of an order on the Newegg Global app
  • How to return a Newegg Global item
  • World EggSaver

• Products

  • Product specifications and details
  • Discontinued, deactivated or currently unavailable items
  • Product Warranties

• Shipping

  • U.S. Shipping Policy
  • Reporting a delivery issue
  • How to track a package

• Pricing/Promos

  • Different price than advertised
  • Using a promo code
  • Price Match Guarantee

• Payment

  • Resolving a declined payment
  • U.S. Payment Methods
  • Newegg Store Credit Card

• Website

  • How to place an order
  • Newegg.com website security
  • Time sync error

• Account

  • Report Suspicious Activity
  • Problems logging in
  • Changing your password

• Will Call

  • About Will Call